We’re delighted that we will be able to welcome our fans back to the Tony Macaroni Arena on Sunday 8^th August for the first Premiership home game of the new season.

As things stand, in Level 0 we can admit up to 2000 spectators in to see our match on 8^th August. However, we will be making an application to the local council to see a slight increase in this for Sunday’s match.

While we await this information, we will be giving priority to 2021/22 season ticket holders to enter the ballot. While we know every season ticket holder will be able to attend the match, by running the ballot this allows us to more accurately and efficiently allocate temporary seats for season ticket holders while the current physical distancing requirements remain.

To confirm, season ticket holders will be allocated with a temporary digital ticket for this match due to physical distancing requirements.

This helpful guide will outline how to apply for single tickets or group tickets. If you want to get on with applying, head straight to the ticketing website here: https://www.eticketing.co.uk/livingstonfc/

PLEASE NOTE YOU MUST MAKE TWO CHOICES IN YOUR PREFERENCES SECTION. IF YOU LEAVE THE SECOND PREFERENCE BLANK, YOU MAY BE UNSUCCESSFUL.

Additionally, the tutorial video from the Raith Rovers ballot may come in useful: https://youtu.be/DkLT2fnLiTY

The ballot is open as of now and will close at 6pm on Wednesday 4^th August. Applicants can expect to receive an email on Thursday 5^th August.

Tickets will be placed on general sale to non-season ticket holders on Thursday 5^th August at 12noon and will be priced as follows:

• Adults – £25.00
• Concessions – £17.00
• U16s – £10.00

HOW DOES IT WORK?

By entering the ballot, you are confirming that you want to attend the game. Once we run the ballot, you will be automatically assigned a seat(s) for the number of tickets you applied for.

If you apply as part of a group and are successful, you will be allocated seats for the match and won’t be separated.

APPLYIING FOR TICKET(S)

Firstly, you will need to head to the ticketing website , and log in to your account. You can use the handy guide below to activate your season ticket account if you have not already done so.

Click here for a handy guide on how to activate your season ticket account: https://drive.google.com/file/d/1Jd1zrStiYf9a4YbRtRhhbXTsbbbZlowS/view

Once logged in, click match tickets à single tickets and then choose the Livingston v Aberdeen ‘apply for tickets’ option.

If you are applying for a single ticket, proceed to go through the application process.

GROUP TICKETING

You can apply to sit in a group of up to six people.

If you wish to do this, you must apply for tickets on behalf of everyone you wish to sit with at this stage. They must also be season ticket holders.

To add other season ticket holders to your ballot application, select add another member.

 If they are already in your network, select the people you want to add. If you wish to add them to your network for future, follow this handy guide here: https://drive.google.com/file/d/1P9CSScBB-KUBSz1PhhCLZ2N6kjK7WNph/view?usp=sharing

If they aren’t in your network and you don’t want to add them, select outside of your network and enter their membership number and surname.

Due to limited capacity and distancing requirements, we cannot guarantee where you’ll be seated within the stadium. This decision will be made upon confirmation of total number of applicants.

NEXT STEPS

Once you have submitted the ballot, you will receive an email confirmation of your application.

We will let you know on Thursday 5^th August what seat you have been allocated for the match.

Tickets will be issued on a digital or print-at-home basis.

COVID-19 Measures

Supporters are asked to abide by our Covid-19 supporters’ code of conduct, which can be found here: https://drive.google.com/file/d/17bw-CKhGBssrNx9DnujAM76I8XWv_zr2/view?usp=sharing

This includes the need to maintain a suitable physical distance from others who are not within your group and the requirement to wear a face covering over your mouth and nose.

DISABLED FANS

Ambulant supporters should apply though this ballot process.

Supporters in our wheelchair section should not enter this ballot and instead contact us directly for ticket information on 01506 417000 or lfcreception@livingstonfc.co.uk

FAQs

 Q: Can I buy a season ticket now to enter the ballot?

A: Yes, you can still purchase season tickets to enter the ballot but please be aware it may take up to 24 hours for your access to the ballot to become live.

Q: I don’t know my membership/customer number, where can I find it?

A: Your membership/customer number can be found on your existing season ticket card. If you are a new season ticket holder or have lost your card, you will need to phone us on 01506 417000 to get your membership/customer number.

Q: It says I am ineligible to apply, what do I do?

A: Send an email to lfcreception@livingstonfc.co.uk with your full name, customer/membership number, contact number and we will get back to you as soon as we can.

Q: I’ve not received a confirmation email, what do I do?

A: Firstly, check your junk/spam folder in case it has gone into there. If not, double check your email is correct in the “My Account” information tab. If correct, give us a call on 01506 417000 and we will help you as soon as we can.

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